Frequently Asked Questions
Everything you need to know about shopping with MINAZ.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the country.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return and exchange policy?
We offer a 30-day return policy for most items. Products must be in their original packaging, unused, and with all tags attached to qualify for a full refund or exchange.
Which payment methods do you accept?
MINAZ accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and popular digital wallets such as Apple Pay and Google Pay.
Do you offer international shipping?
Currently, we ship to select international destinations. Shipping costs and delivery times for international orders are calculated at checkout based on the destination.
How do I ensure I am choosing the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, or contacting our support team for specific fit advice.